Contributor

Lisa Sprick

Lisa Sprick is president of Sprick Roofing Co. Inc., Corvallis, Ore. An active member of NRCA since 1996, Sprick served multiple terms on NRCA's board of directors before serving as a vice chairman on NRCA's Executive Committee from 2001-03. She has been involved in several committees, including NRCA's Residential Contractor Committee, Future Executives Institute Committee and Executive Management Committee, and has facilitated multiple NRCA educational conferences since 1999.

Featured Article

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Is the customer always right?

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Anyone who works in the service industry probably was taught "the customer is always right." But striving to please customers can come at the expense of the service provider. When faced with difficulties such as risky potential customers or out-of-bounds requests from clients, you should be aware saying "no" may be necessary for the long-term health of your company, your employees and yourself.

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