Contributor Tag

James Mueller

James Mueller is president of No Pressure Selling,® Phoenix.

Featured Article

Featured

It's a matter of trust

  • Feature

Achieving your customer's trust is important. When you interact with a customer, he or she will decide whether you are trustworthy based on your nonverbal cues, likability, level of interest, enthusiasm, caring and transparency, as well as the ability to listen, instill confidence, problem-solve and exceed expectations. Developing these trust-building skills may help you close more sales.

More from the Author

;